Unconditional refund instructions for cloud service and cloud web hosting

Our cloud virtual host fully supports 7 days unconditional refund guarantee.

 

1, cloud server refund

Each user enjoys an unconditional refund service for the cloud server. (Unlimited to the cloud server instance line) The cloud server can apply for an unconditional refund service within 1 hours after opening. Please re-name the real-name certificate before returning the refund. We will transfer the money to your Alipay within 3 working days.

 

2, cloud virtual host refund

Each user enjoys an unconditional refund service for the cloud virtual host. (The telecom flagship space can not be refunded during the filing period. The annual payment can apply for an unconditional refund within 7 days, and the monthly customer can apply for an unconditional refund within 1 day. We will transfer the money to your Alipay within 3 working days.

 

If you have any questions about the refund service, please contact our customer service.

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